How and why we need to collect and retain your personal information, and how we handle, protect, use, and disclose that personal information.
Primary purposes of collection
We need to collect information from you for a variety of purposes including to provide you with storage and do business with you.
We also need to collect information from you to:
• ensure security of the facility and the goods and people within the facility
• establish your identity and assess your application for storage
• be able to contact you during the storage relationship
• provide you with information about your account, including billing and provision of notices
• provide you with information about our business and related entities, including promotions
• be able to answer questions from you about your account and our services
• manage our risk, including enabling us to undertake a search of the StorerCheck database, or any relevant credit history entity
• assist other storage facilities manage their credit risk, by uploading your information to the StorerCheck database
• undertake appropriate searches, including a PPSR search, if your account goes into default
• cooperate with enquiries from government and law enforcement bodies and comply with our legal obligations
• enforce our agreement with you.
Why do we collect information from you?
We collect your information to assist us to provide you with storage and do business with you. You may choose not to provide us with personal information, but if we cannot identify you it is impractical for us to offer you storage. Using our services indicates your consent to the use and disclosure of your information as described in this statement.
We also collect this information for credit and risk management purposes, including to enable us to use and contribute to the Self Storage Association of Australasia's (SSAA) internal credit and behaviour database (the StorerCheck Database). Your information, including the details of your government-issued identifying documents, will be disclosed on, and shared with SSAA members accessing, the StorerCheck Database. Some SSAA members reside in New Zealand, so your information may be disclosed to recipients in New Zealand.
For more information please download the files below
| au-privacy-collection-statement-220822-.docx |
| au-privacy-policy-220822-_new.docx |
